Terms of Use
Privacy Policy

1. WikiTrade

Protecting the privacy and safeguarding the personal and financial information of our customers and website visitors is one of our top priorities.

The following Privacy Statement explains how WikiTrade collects and protects your personal information.

By opening a WikiTrade account or by using WikiTrade website, you give your consent to the collection and use of personal information by WikiTrade as described in this Privacy Statement.

2. Collection of Personal Information

We collect your personal information directly from you and indirectly as a result of your relationship with us. WikiTrade may use the information collected from you to verify your identity and contact information, establish your trading account, send you an account number and a security password, maintain your account activity, and contact you by using account information, etc. This information also helps us improve the service we provide to you, customize your browsing experience, and inform you of other products, services, or promotions that may be of interest to you.

You provide us directly with the majority of information we collect, which involves your contact details, including name, postal address, phone number and e-mail address, personal identification data we are required by law to collect, including your passport number and/or tax identification number, and information required by law to evaluate your trading experience and risk tolerance, including your annual income, net worth and available venture capital. We will also collect demographic information when you open an account, including gender, date of birth, occupation and employment status.

You provide us with this information by completing the account application and related documentation, by sending us an e-mail or by submitting information in response to a promotion or special offer.

The information we collect indirectly from you includes your Internet Protocol (“IP”) address, browser type, operating system, Internet Service Provider (ISP), time stamps and transaction history.

If you close your account, WikiTrade will retain your information, but only use it to comply with regulatory requirements and to contact you periodically to offer you the opportunity to reactivate your account or participate in other offers.

3. Cookie

We use cookies and web beacons (also known as action tags or single-pixel gifs) and other technologies (collectively, "cookies") to provide us with data that we can use to improve your experience and to know you better. Cookies are small text files sent from a Web server that may be stored on your computer. Cookies enable us to capture how you arrived at our website, when you return, which pages on our website you visit, and to recognize that you are already logged on when we receive a page request from your browser. We may link the information we store in cookies to the personally identifiable information that you submit on our website. We will never share this information with any third party. Cookies are readable only by us and do not contain any personal information nor do they contain account or password information.

We may share usage information about visitors to our websites with reputable advertising companies to serve our Internet banner advertisements. The information collected by the advertising company through the use of these pixel tags is not personally identifiable. We may also use a third party software to track and analyze usage and volume statistical information including page requests, form requests and click paths. The third party may use cookies to track behavior and may set cookies on behalf of WikiTrade.

All web browsers have settings that allow you to block cookies. By visiting our website with your browser set to allow cookies, you consent to our use of cookies as described above. If you choose to block cookies you may use our services, but some functions may not work as designed.

4. Sharing Personal Information with WikiTrade affiliates and Non-affiliated third parties

WikiTrade does not sell, license, lease or otherwise disclose your personal information to any affiliate or third party for any reason, except as described below.

WikiTrade may share information with affiliated companies if the information is required to provide a product or service you have requested, or to provide you with an opportunity to participate in the products or services our affiliates offer.

To help us improve our services to you, we may engage another business to help us carry out certain internal functions, such as account processing, client service, client satisfaction surveys or other data collection activities relevant to our business. We may also provide a non-affiliated third party with client information from our database, including your name, address, phone number, and/or e-mail address, to help us analyze and identify client needs.

WikiTrade also establishes partnerships and alliances with non-affiliated third parties which offer high-quality products and services that might be of value to our clients. In order to ensure that these products and services meet your needs and are delivered in a manner that is useful and relevant, WikiTrade may share some personal information with these non-affiliated third parties.

We generally require that non-affiliated third parties to which we provide your nonpublic personal information agree to keep your information confidential and to use such information only for limited purposes for which we have engaged them, or as otherwise required by law. In addition, where offers are made to you by non-affiliated third parties, we generally require that they disclose that the offer is being extended because of your relationship with us. We also seek to ensure that these non-affiliated third parties maintain appropriate data security procedures to guard against unauthorized use of, or access to, your personal information.

WikiTrade reserves the right to disclose your personal information to third parties or regulatory, law enforcement or other government authorities if the law requires. We may also disclose your information to credit reporting or collection agencies, or when necessary to protect our rights or property.

If at any time you choose to purchase a product or service offered by another company, for example by clicking on an advertisement on a website owned or controlled by WikiTrade, any personal information you share with that company will no longer be protected by us. We are not responsible for the privacy policies or the content of websites we link to, and we are unable to control you provide information to those websites. Whenever you decide to link to a co-branded website or to a linked website, you may be asked to provide registration or other information. Please keep yourself informed that the information you are providing is going to a third party, and you should be familiar with the privacy policy published by that third party.

5. The Security of Your Personal Information

We adopt secure software, systems, and programs to provide you with a safe and reliable trading environment, and to protect your personal, financial, and trading information.

When you open an account with us, you are issued a unique account number, User ID and a password. Only a limited number of WikiTrade employees who are necessary to know this information will have access to your account number, User ID, and password. Remember that you are ultimately responsible for maintaining the secrecy of your account number, User ID and password. It’s strongly recommended that you do not disclose this information to anyone.

On our websites and online account applications we use technology to encrypt information transmitted by or to you. We use certificate authority (CA) certificates to authenticate our websites and secure trading and customer-facing applications, allowing you to verify that you are connected to our websites.

Changes to this Privacy Statement and Opting Out

In the event WikiTrade fundamentally changes this Privacy Statement, the revised version will promptly be posted to our websites. By opening an account with us, you are deemed to agree to accept posting of a revised Privacy Statement electronically on our website as actual notice to you.

In some cases, such as with respect to our sharing of your personal information with non-affiliated third parties, you may inform us that you would like to "opt out" by contacting us through the contact information listed below. Note that for joint accounts, an-opt out election made by one account owner of a joint account is applicable to all account owners of the joint account. An opt-out election must be made for each separate account you hold at WikiTrade.

Any dispute over our Privacy Statement is subject to this notice and the WikiTrade Customer Agreement. If you have any questions that this Privacy Statement does not address, please contact a Client Services representative.